Who We Serve
Empowering Immigrants and Refugees Across Massachusetts
Discover how we support diverse communities through comprehensive services and compassionate care.
Our Commitment to Inclusivity
At the New American Association of Massachusetts, we are dedicated to providing comprehensive support to individuals and families from diverse immigration backgrounds. We embrace cultural diversity and offer a wide range of services designed to empower our clients. Our programs are tailored to meet the unique needs of each community, ensuring that everyone has the opportunity to thrive and contribute to our vibrant society.
Comprehensive Support
Our wraparound services include language training, employment assistance, legal aid, and more. We strive to create a welcoming environment where everyone feels valued and supported. By fostering inclusivity and understanding, we help build stronger, more resilient communities.
Cultural Diversity
We celebrate the rich tapestry of cultures that our clients bring to Massachusetts. Our commitment to cultural diversity is reflected in our programs and services, which are designed to honor and respect the unique backgrounds of each individual we serve.
Populations We Serve
Refugees
Asylees
Special Immigrant Visa Holders
Afghan Humanitarian Parolees
Ukrainian Humanitarian Parolees
Haitian Humanitarian Parolees
Cuban/Haitian Entrants
Amerasians
Victims of Human Trafficking
Survivors of Torture
Unaccompanied Minors & Children
Global Reach
Africa: Somalia, Sudan, the Democratic Republic of the Congo, Burundi, Eritrea, Cameroon
Middle East & South Asia: Iraq, Syria, Afghanistan, Pakistan
Asia: Bhutan, Myanmar, others
Latin America: Guatemala, the Dominican Republic, Honduras, El Salvador, Colombia, Mexico
Caribbean: Cuba, Haiti
Eastern Europe: Ukraine, Belarus
CLIENT TESTIMONIAL
MEET ALBERTE
Alberte Shebina Eugene is from Haiti and joined NAAM in August of 2023. Living as a single mom with her daughter, Alberte Shebina was struggling to make ends meet. She had very limited English and even admitted to feeling like a failure at that time. She felt that her dreams of living in the U.S. for a better life were obstructed by the challenges she was facing. After she enrolled with NAAM, she was inspired by the services provided and saw them as the way to achieve her dreams.
She attended NAAM English classes regularly and after one year, her English improved dramatically. As her English proficiency improved and with the assistance of the NAAM team, she got an offer for her dream job CNA and has since received glowing performance reviews. She thanks NAAM for providing services that helped her achieve her goals and boost her confidence, both in her field and with her family's lives.
“Once again, I would like to express my special gratitude to the NAAM office in Lowell for helping me on the path of education and empowerment.
CLIENT TESTIMONIAL
MEET AHMAD
Ahmad Jawid Majidi moved to Lowell, Massachusetts, with his 4 children after the domination of Afghanistan by the Taliban. In Afghanistan, he worked as a cleaner on a military base. After joining NAAM and learning about the services we offer, he was determined to take full advantage of everything we have to offer. Working with us, he realized the importance of working towards eliminating obstacles to expand his career opportunities. He attends English classes regularly, and through NAAM, he found a job as a Warehouse Associate at the Marshalls Distribution Center.
“I am very happy and grateful to be here in [the] USA with my family. Now I am almost standing on my own two feet.”
Ahmad Jawid is also grateful for NAAM not only helping him but helping his family. Due to some structural barriers preventing women in Afghanistan from obtaining education, Ahmad Jawid is grateful that NAAM has provided his wife the opportunity to learn English through our English classes.
The Majidi family is very optimistic and hopeful that with NAAM’s help, they will be able to build a stable life in the United States.
CLIENT TESTIMONIAL
MEET FAWZIYA
Fawziya Abdi Roble and her family were refugees in Turkey for many years, where she worked hard to obtain an education. She studied nursing there, but her studies were interrupted when the family was forced to return to Somalia. In Somalia, the family was attacked by militias, one of the sisters killed and the father and brother forced to flee for their lives. Fawziya and the remaining family members arrived in the U.S. in June, 2022.
We enrolled Fawziya and her brother, Sheikh, in our Comprehensive Refugee Employment Services (CRES) soon after their arrival and they have taken full advantage of our programs, participating in employment services, ESL classes, DRIVE, our food reimbursement program (until its conclusion last period.) Fawziya is working part-time for a local healthcare agency as a housekeeper, fulfilling the role of caretaker for her disabled mother and sister, for which she receives a stipend through the Quality Care agency and just completed a phlebotomy course through Spectrum Health Care Institute, one of the local health care agencies with whom we partner. She recently informed us that she has succeeded in purchasing a car, which will be of enormous help not only in terms of her own transportation to work, but in terms of helping transport her mom and sister to medical appointments.
Perhaps most inspiring about Fawziya’s successes over the past year is observing her incredible perseverance and resilience. She is a client who has overcome seemingly insurmountable obstacles to build a life here for herself and her surviving family, with grace and gratitude.
Where Our Clients Come From
At the New American Association of Massachusetts, we proudly serve individuals and families from diverse corners of the globe. Our clients hail from regions such as Africa, including Somalia, Sudan, the Democratic Republic of the Congo, Burundi, Eritrea, and Cameroon. In the Middle East and South Asia, we support communities from Iraq, Syria, Afghanistan, and Pakistan. Our reach extends to Asia with clients from Bhutan and Myanmar, among others. In Latin America, we assist those from Guatemala, the Dominican Republic, Honduras, El Salvador, Colombia, and Mexico. The Caribbean nations of Cuba and Haiti are also represented, as well as Eastern European countries like Ukraine and Belarus. Our commitment to cultural diversity and global inclusivity is at the heart of our mission.
Where We Serve
Expanding Access Across Massachusetts
The New American Association of Massachusetts is dedicated to serving communities in Lynn and Lowell, Massachusetts. Our presence in these cities allows us to provide essential services to local immigrants and refugees. With the introduction of hybrid and virtual programming, initiated during the COVID-19 pandemic, we have significantly expanded our reach. This innovative approach ensures that individuals across the state can access our resources and support, regardless of their location. Our commitment to accessibility and community empowerment remains steadfast as we continue to adapt and grow.