Serving with NAAM through the Commonwealth Corps was an incredibly transformative experience for me, personally and professionally. During my service term, I gained a deep appreciation for the role community-based organizations play in preserving cultural heritage and promoting equity. I developed a stronger sense of purpose and sharpened my ability to collaborate across diverse teams and with the broader community. 

One of the projects I enjoyed most involved supporting NAAM’s teaching programming. Working directly with students, I helped design interactive digital literacy materials that made learning accessible and engaging. We created activities that blend technology with cultural storytelling, allowing students to explore their identities while building practical skills.  

In addition, I also supported the organization’s internal operations by helping to set up and streamline communication and donor management tools. I implemented platforms like Givebutter and Little Green Light to improve our fundraising and grant tracking systems. These tools helped the team more effectively engage with supporters, track donor activity, and manage grant deadlines, all of which contributed to building a more sustainable and transparent infrastructure. It was rewarding to see how these improvements in tech setup could impact our ability to serve the community and sustain our mission. 

I had many joyful moments with NAAM. One experience that consistently stands out as both cheerful and deeply meaningful was facilitating the weekly digital literacy class every Friday. These sessions became more than just a time to learn technology; they became a vibrant, supportive community. Each week, individuals came together to gain new digital skills and uplift one another through laughter, shared challenges, and collective growth. 

We navigated everything from knowing our computers to mastering internet search for resources and applying for resources, but the most valuable part was the spirit in the room. For many, it was a space of empowerment, where technology became less intimidating and more of a tool for connection and possibility. The encouragement we gave each other, celebrating every “aha” moment, cheering when someone mastered a new skill, fostered a sense of pride and momentum that rippled into different areas of our lives. It was a safe space, full of joy and kindness. People felt seen, capable, and connected. Every Friday felt like a gathering of possibility, and I always looked forward to it. The impact of that space still stays with me; it reminded me how transformative learning can be when it’s rooted in community and care. 

Professionally, this service term helped me grow as a leader. I learned how to balance administrative tasks with direct service, gained experience in program planning, and became more confident in public speaking and facilitation. I also grew my grant writing skills, communication tool set, and interpersonal skills working with diverse groups. Personally, it reaffirmed my commitment to social justice and community empowerment, values I will carry forward in all my future work. 

I am grateful for the opportunity to have served with NAAM and the Commonwealth Corps. The experience helped me grow and deepen my connection to a mission-driven community that continues to inspire me. A huge thank you to MSA and the NAAMily!