Ramy is the IT Support at NAAM. He came to the United States in 2015 and he was referred to the New American Center for job readiness. He didn’t need English classes because he has a bachelor’s degree in English literature. He ended up volunteering in the computer lab. NAAM helped him find his first job. His work schedule allowed him to continue to volunteer in the computer lab. He enjoys helping the students with their computer skills, troubleshooting problems with the computers, and maintaining the equipment. He also helps translate for students when necessary.