Ally Croteau is the Program Manager for the Comprehensive Refugee Employment Services (CRES) program after starting her NAAM career as a Case Manager/Employment Specialist. Ally is native to Massachusetts and earned her B.S. in Secondary Education Mathematics from the University of Vermont and M.A. in International Education from the George Washington University.

Previously, Ally supported the YouthBuild program in Burlington, Vermont serving as the Community Partnership Coordinator. Following YouthBuild, Ally was an English teacher in Costa Rica and Peru and then supported study abroad programs at the George Washington University.

Academically, Ally has co authored a book chapter, Giving Rise to Innovation Ecosystems in Rural Honduras: A Case Study of Sustainable Harvest International, in Building Rural Community Resilience Through Innovation and Entrepreneurship. Additionally, she has served as a research assistant on a meta-analysis of refugee access to higher education. She has also partaken in co-facilitating at the Second Annual University Alliance for Refugees and At-Risk Migrants Conference.